Technical resource

How to document a receiving discrepancy

Record package identity, condition, quantities, measurements and photographs before unpacking evidence is lost.

Receiving inspection of export-packed welded mesh components
Receiving inspection of export-packed welded mesh components

A useful discrepancy report separates transport damage, quantity differences, dimensional questions and document gaps.

Preserve package context

Photograph the unopened package, shipping marks, seals and visible damage before handling.

Classify and quantify the observation

Identify affected item references, sample quantities, measurement method and the relevant order requirement.

Agree the next inspection step

Keep affected items identifiable and follow the contractual notification, joint inspection or reinspection process.

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